Shipping policy

Shipping & Delivery

We offer Standard Lettermail shipping (no tracking) and Tracked Parcel shipping. Orders are shipped via Canada Post, ChitChats or Stallion Express. Please allow 2-5 business days for your order to be processed and shipped.

Estimated Delivery Times

Standard Lettermail: 2-14 business days

Tracked Parcels: 2-10 business days

FREE Shipping

We are happy to offer free tracked shipping for all Canadian orders over $100 CAD!

Disclaimer

Once your package has been shipped, we are not responsible for any delays, lost packages, customs, or additional fees. If your order has not arrived within the estimated time-frame, please contact us and we will do our best to assist you. For added assurance, we recommend opting for tracked shipping.

Please note delivery times are an estimate, and are not guaranteed.

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Returns & Exchanges
All sales are final. We do not offer returns or exchanges at this time.
If you have an issue or concern regarding your order, please email us at fablecatstudios@gmail.com and we will do our best to assist you.
Please Note: Each product is quality inspected prior to shipment to ensure quality and grade.